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Terms & Conditions

Please read this terms and conditions agreement carefully before using Light Elegance website. By using lightelegance.co.za, you confirm that you accept this Terms and Conditions Agreement and that you will comply with it. If you do not agree to this Terms and Conditions Agreement you must not use lightelegance.co.za in any way. This Terms and Conditions Agreement is written in English.

1. TERMS OF USE

1.1. This Terms and Conditions Agreement together with all documents referred to in it tell you the terms on which you may make use of our website and/or application and/or platform and/or services and/or participate in any way with lightelegance.co.za including without limitation via www.lightelegance.co.za and/or any Light Elegance related website(s) and/or channel(s), via personal computer, mobile, web, wireless console, desktop and any other technology or device and/or any other applications (including for example Google Android and  Apple iOS apps) and/or via third party sites or links (including without limitation social  media sites) (collectively referred to as “our site”).

1.2. This Terms and Conditions Agreement applies to all users of our site. A “user” means anyone who uses our site. Use of our site includes accessing and/or browsing our site and/or registering to use lightelegance.co.za.

1.3. Please note that your use of our site via third party media (including without limitation via mobile / tablet apps and/or via third party sites or links) and your use of any third party’s services in connection with our site (including without limitation YouTube, Facebook, Twitter), whether for purposes of  accessing our site or otherwise, may be subject to separate terms and conditions as required and provided by the relevant third party(ies). You are responsible for reviewing these and you make use of any such third party media and/or services at your own risk.

1.4. In the event that you breach any of the terms of use or the spirit of the terms of use or act in any other way which we in our sole discretion consider to be obscene, illegal, defamatory, derogatory of us and/or our site or in a way which would bring us and/or our site into disrepute we reserve the right in our sole discretion to take such action as we deem appropriate which may include:

  • disabling your account; and/or
  • removing content provided by you; and/or
  • putting in place technical and/or legal steps to prevent you from using our site and/or participating in and/or interacting with lightelegance.co.za in any way.
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We may not offer you a refund of any monies you have paid to us in any such circumstances. Please note that this does not limit other remedies which may be available to us.

2. OTHER APPLICABLE TERMS

The terms of all policies and agreements we mention on our site, including without limitation the following additional documents, are incorporated in these terms of use and also apply to your use of our site and/or participation with lightelegance.co.za in any way, including:

  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using any aspect of our site and/or contributing any content you must comply with this Acceptable Use Policy.
  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookies Policy, which sets out information about the cookies on our site.

3. INFORMATION ABOUT US

3.1. Our site is operated by Glamourati (PTY) LTD (referred to as “we” or “us”).

3.2. Our site is made available for the purpose of selling and promoting of products and offering recommendations and recipes.

3.3. Our site operates as a hosting service in respect of any content, contribution or information uploaded, posted or otherwise.

4. CHANGES TO THESE TERMS

4.1. We may revise these terms of use at any time by amending these pages. Please check this page from time to time to take notice of any changes we make. Your continued use of our site and/or interaction with lightelegance.co.za constitutes your acceptance of any such changes.

4.2. You are bound by the terms of use in place at the time that you use any part of our site and/or interact with lightelegance.co.za in any way.

5. CHANGES TO OUR SITE

5.1. We may update our site from time to time and may change its content at any time. However, please note that any of the content on our site may be out of date and/or inaccurate at any given time and we are under no obligation to update it.

5.2. We may from time to time release new services, rules, features, tools and resources on our site and/or release new versions of our site (or any part of it). Any new services, rules, features, tools, resources or versions will be subject to these terms of use as well as any additional terms of use that we may release for those specific services, rules or features.

6. ACCESSING OUR SITE

6.1. Access to our site is made available free of charge.

6.2. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

6.3. You are responsible for making all arrangements necessary for you to have access to our site and for any associated costs (including without limitation charges by your service provider and/or credit card or other transaction fees).

6.4. You are also responsible for ensuring that anyone who accesses our site through your internet connection is aware of these terms of use and any other applicable terms and conditions and that they comply with them.

7. YOUR ACCOUNT AND PASSWORD

7.1. You are not obliged to register to browse our site. You are however required to create an account to purchase from our website.

7.2. To register to use our site you will be asked to provide us with certain information (which may include without limitation your real name and email address). You must ensure that you provide all information requested and that all such information is, and remains, valid, accurate and up-to-date.

7.3. You must not provide any false personal information to us or on our site or create an account for anyone other than yourself without permission.

7.4. If we disable your account you must not create another account without our permission.

7.5. Your email address and any other information you provide about yourself will be treated in accordance with our Privacy Policy.

7.6. You should treat your username, password and any other piece of information arising as part of our security procedures as confidential.

7.7. You are solely responsible for maintaining the confidentiality and security of your username and password (and any other applicable information required as part of our security procedures) and you are responsible for all use of your account, username and password and any and all activity under your account.

7.8. If you know or suspect that anyone other than you knows your username or password or otherwise has access to your account you should promptly notify us at info@lightelegance.co.za and you should change your password at the earliest possible opportunity.

7.9. We have the right, with or without prior notice to you, to disable, suspend, cancel, remove or reassign accounts, usernames and passwords in appropriate circumstances determined by us in our sole discretion, including without limitation if activities occur on the applicable account which, in our reasonable opinion, would or might constitute a violation of these terms of use or an infringement or violation of the rights of any third party or of any applicable laws or regulations.

7.10. You undertake and agree that you will be solely responsible and liable with respect to any of the uses of the lightelegance.co.za products or services which occur under your username and for any of your User Content (as defined in paragraph 10 of this Terms and Conditions Agreement) including without limitation for any consequences of using or publishing such User Content on or with respect to the lightelegance.co.za products and services.

7.11. If any paid services are purchased via a user account, we will consider the owner of the applicable user account and/or User Content created to be the person or entity whose billing information was used to purchase such paid services. Notwithstanding the forgoing we shall have the right to determine the ownership of User Content and/or a user account as we choose in our sole discretion including without limitation by disregarding the indicators set forth above.

8. GENERAL

8.1 Any purchases made are to be approved and validated by on successful checkout and payment on the safe and secure payment gateway(s) as per the website.

8.2 Products purchased and signed for on delivery are to be considered as completion of an order and returning of goods for a claim of poor quality of product and or service are subject to the goods being returned unopened and in original packaging for health and safety reasons.

8.3 Lightelegance.co.za therefore has the right to not pay any claims for any mishandling and or incorrect procedure of looking after a product that is received in good condition.

9. INTELLECTUAL PROPERTY RIGHTS

9.1. We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. This includes without limitation the trademarks described in paragraph 9 of this Terms and Conditions Agreement. We are the licensee of all content, contributions and information uploaded, posted or otherwise provided to or via our site by you or any user of our site in accordance with the licences set out at paragraph 11 of this Terms and Conditions Agreement.

9.2. All rights, title and interest in and to the lightelegance.co.za services, including without limitation any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law including without limitation any artwork, graphics, images, literary work, source and object code, computer code (including without limitation html), applications, designs, animations, interfaces, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customised URLs, trademarks, service marks, trade names and other proprietary identifiers, whether registered and/or capable of being registered, and any derivations thereof, are owned by and/or licensed to us.

9.3. Subject to your full compliance with the terms of use and timely payment of all applicable fees we hereby grant you, upon creating your user account and for as long as we wish to provide you with the lightelegance.co.za services, a non-exclusive, non-transferable, non-sublicensable and fully revocable

9.4. You may print off one copy and may download extracts of any webpage(s) from our site for your personal use and you may draw the attention of others to content posted on our site.

9.5. You must not modify any copies of materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video, audio or graphics separately from any accompanying text.

9.6. Our status (and that of any identified contributors) as the authors of applicable content on our site must always be acknowledged.

9.7. Other than as specifically provided for in the terms of use you must not use or authorise others to use any part of the content on our site for commercial purposes without obtaining a licence to do so from us and/or our licensors and/or any relevant third parties including without limitation any copyright holders in respect of any content, contribution or information uploaded, posted or otherwise provided to or via our site by a user of our site.

9.8. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must at our option return or destroy any copies of the materials you have made.

10. LINKING TO OUR SITE

10.1. In the event that you sign up with lightelegance.co.za and create a personalised account you may link to any public-facing page of your personalised account, provided you do so in a way that is fair and legal, is not obscene or defamatory and which does not bring into disrepute and/or have an adverse effect on and/or which is not derogatory or critical of lightelegance.co.za and/or any other user and which does not damage or take advantage of the reputation of lightelegance.co.za and/or any other user.

10.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement where none exists.

10.3. We reserve the right to withdraw linking permission without notice.

10.4. The website or other channel in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy

11. FEES

If at any time we record a decline, chargeback or other rejection of a charge of any of the sums payable by you or any third party in accordance with the Fees (as applicable) related to your lightelegance.co.za account this will be considered as a breach of your payment obligations here under and your use of the lightelegance.co.za services may forthwith be disabled or terminated. We reserve our right to dispute any chargeback received, including without limitation by providing the relevant credit card company or financial institution with any information and documentation proving that the transaction was authorised by the applicable user. We further reserve all of our rights and remedies including without limitation the right to inform appropriate authorities and/or commence appropriate legal proceedings (whether against you and/or a third party) to recover any sums due.

12. E-COMMERCE ACTIVITIES

Without limitation to anything contained herein, you are solely responsible for any eCommerce related activities and any promotions and related content contained or referred to in any User Content you create and compliance with any laws applicable thereto. We are not responsible in any way for any transactions or for your relationship with any eCommerce service providers or for the actions of any of such eCommerce service providers.

12.1 Customer Privacy policy – Glamourati (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

12.2 Payment options accepted – Payment may be made via Visa and MasterCard.

12.3 Card acquiring and security – Card transactions will be acquired for Glamourati (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

12.4 Customer details separate from card details – Customer details will be stored by Glamourati (PTY) LTD separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

12.5 Merchant Outlet country and transaction currency – The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

12.6 Responsibility – Glamourati (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

12.7 Country of domicile – This website is governed by the laws of South Africa and Glamourati (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12.8 Variation – Glamourati (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12.9 Company information – This website is run by Glamourati (PTY) LTD based in South Africa trading as Light Elegance South Africa and with registration number 2019/127309/07 and owned by Tatiana Macitela (Director).

13. NO RELIANCE ON INFORMATION

13.1. Any content and/or information on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site, including without limitation in respect of any content, contribution or information uploaded, posted or otherwise provided to or via our site.

13.2. You understand that we do not provide any legal advice with respect to any laws or requirements applicable to the use of any lightelegance.co.za products or services.

13.3. Although we may at our discretion make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

14. LIMITATION OF OUR LIABILITY

14.1. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited by South African law.

14.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms, whether express or implied, which may apply to our site and/or any content on it and/or any participation in and/or any interaction with lightelegance.co.za

14.3. We will not be liable to you, or any user, or any third party for any loss or damage, whether in contract, tort (including without limitation negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site;
  • use of or reliance on any content (including without limitation User Content) displayed on our site;
  • participation in and/or interaction with lightelegance.co.za in any way; and/or
  • breach by users of our terms of use.

14.4. You agree not to use our site and/or participate in and/or interact with for any commercial or business purposes other than to the extent consistent with lightelegance.co.za products’ intended use and we have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity, or loss of career enhancement or opportunity.

14.5. You acknowledge and agree that our site is made available for the purpose of facilitating, operating, and promoting lightelegance.co.za. You agree to use our site and/or interact with lightelegance.co.za in accordance with this stated purpose.

14.6. We will not be liable to you for any virus, distributed denial-of-service attack, trojan, worm, logic bomb, malicious software or code, bug, glitch, error, delay, inaccuracy, or other content or material which is malicious or harmful or destructive, that may affect your technology, devices, applications, programs, data, User Content, or other material due to your use of our site or to your downloading of any content on it, or on any website or service linked to it.

14.7. We assume no responsibility for the content of websites or services linked on or to our site. We will not be liable for any loss or damage that may arise from your use of them.

14.8. By using our site and/or participating in and/or interacting with lightelegance.co.za you irrevocably waive the right to assert any claim with respect to any of the foregoing against us or any of our subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers or shareholders.

14.9. Without limitation to the foregoing, we will not be liable to you, or any other user, or any third party for any loss or damage arising out of or in connection with any form of so called “take down” initiated by and/or undertaken at the request of and/or direction of and/or with the cooperation of any so-called “Internet Service Provider” or “ISP”.

14.10. Without limitation to the foregoing, we will not be liable to you, or any other user, or any third party for any loss or damage arising out of or in connection with any issues related to any associated so-called “Internet Service Provider” or “ISP” and/or any associated so-called “server”.

14.11. Without limitation to the foregoing, you understand and acknowledge that we shall have the right, in our sole discretion, to “roll back” to an earlier version(s) of our site or any part thereof at any time and we will not be liable to you, or any other user, or any third party for any loss or damage arising out of or in connection with any such “roll back”.

14.12. You agree to indemnify (compensate) us and keep us indemnified in full for any claims, losses, expenses, damages, costs (including without limitation reasonable legal fees) and liabilities we incur as a result of your use of our site or any interaction with lightelegance.co.za in any way, any breach or alleged / suspected breach by you of these terms of use, any use by you of our site which is unlawful or improper or which goes against the spirit of these terms of use or your breach or violation of any law or the rights of any third party.

15. PLACEMENT, PROCESSING AND DELIVERY OF ORDERS

15.1. The liability of placing an order is on the customer placing the order through whichever form of platform and/or technology. The processing of an order is started out once moneys have reflected in our account and therefore delivery time is then considered only once the payment is settled.

15.2. An order may be cancelled at least 1 day prior to scheduled delivery and therefore any cancellations after the mentioned time will be non-refundable and deemed to be a successful order.

15.3. Orders placed and paid in full will be scheduled for delivery and expected delivery time will be communicated.

15.4. lightelegance.co.za is not liable to reimburse a customer for any delayed deliveries which may have been caused through any unforeseen circumstance(s) or valid reason(s).

16. YOUR USE OF TECHNOLOGY

16.1. You are responsible for configuring your information technology, computer programmes, software and platform in order to access our site and/or interact with lightelegance.co.za. You should use your own virus protection software.

16.2. You must not misuse our site by knowingly introducing any virus, trojan, worm, logic bomb, time bomb, spyware, malicious software or code, file, program, bug, glitch, error, delay, inaccuracy, or other content or material which is (or is intended to be) malicious or harmful or destructive or invasive including without limitation that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site and/or other user accounts and/or content. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will cease immediately.

16.3. You must not copy, modify, create derivative works of, download, adapt, reverse engineer, emulate, migrate to another service, translate, compile, decompile or disassemble the lightelegance.co.za website, the lightelegance.co.za products or services (or any part thereof), any content offered by lightelegance.co.za or third-party services for use and display within any lightelegance.co.za application and/or any part thereof in any way or publicly display, perform, transmit or distribute any of the foregoing without our prior written and specific consent and/or as expressly permitted under the terms of service.

16.4. You must not use any “robot”, “spider” or other automatic device, program, script, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the lightelegance.co.za services (or its data) or in any way reproduce or circumvent the navigational structure or presentation of any of the lightelegance.co.za services to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the lightelegance.co.za services.

16.5. You must not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use lightelegance.co.za or Light Elegance marks and/or variations and misspellings thereof.

16.6. You must not reverse look-up, trace, or seek to trace another user of lightelegance.co.za services, or otherwise interfere with or violate any other user’s right to privacy or other rights or harvest or collect personally identifiable information about visitors or users of the lightelegance.co.za services without their express and informed consent.

16.7. You must not disable, circumvent, bypass or otherwise avoid any measures used to prevent or restrict access to the lightelegance.co.za services, the account of another user(s) or any other systems or networks connected to the lightelegance.co.za services by hacking, password mining or other illegitimate or prohibited means.

16.8. You must not probe, scan, or test the vulnerability of the lightelegance.co.za services or any network connected to the lightelegance.co.za services.

16.9. You must not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of lightelegance.co.za services or lightelegance.co.za systems or networks connected to the lightelegance.co.za services, or otherwise interfere with or disrupt the operation of any of the lightelegance.co.za services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks.

17. COPYRIGHT NOTICES

If you are the owner of the copyright in any of material on our site and do not consent to the use of such material in accordance with these terms of use you may send us a Copyright Notice by sending all of the following information by email to info@lightelegance.co.za.

  • Your contact information. Including your full legal name (first and last name), registered username (if any) and email address.
  • A description of your work that you believe has been infringed
  • The specific location on our site where the infringing material is found including the username if applicable. Please note that general information / a general description is not enough.
  • The date on which you discovered the infringing material
  • Include (and agree to) the following statement: “The information in this notification is accurate, I am the owner of the copyright that is allegedly infringed, and I believe in good faith that the use of the material in the manner complained of is not authorised by me as the copyright owner or by my agent or the law.”

Without all the above information we will be unable to take action in respect of your Copyright Notice. A Copyright Notice should only be submitted by the copyright owner or an agent authorised to act on the owner’s behalf.

17.2. Defamation Notices:

If you discover any material on our site which you believe refers to you, is untrue and is likely to damage your reputation you may send us a Defamation Notice by sending all the following information by email info@lightelegance.co.za

  • Your contact information Including your full legal name (first and last name), registered username (if any) and email address.
  • A description of how the offending material is defamatory Providing details of how the material refers to you, is untrue and is likely to damage your reputation.
  • The specific location on our site where the offending material is found Including the username as applicable. Please note that general information / a general description is not enough.
  • The date on which you discovered the offending material.
  • Include (and agree to) the following statement: “The information in this notification is accurate and I believe in good faith that the material complained of refers to me, is untrue and is likely to damage my reputation and is therefore defamatory.”

Without all the above information we will be unable to take action in respect of your Defamation Notice.

17.3. Other disputes:

If you have a complaint in relation to any other aspect of our site and/or any material on our site, you may contact info@lightelegance.co.za. Please provide as much information as possible in relation to your complaint, including your full legal name (first and last name), registered username (if any) and email address, a detailed description of your complaint and the specific location on our site giving rise to your complaint (if applicable).

17.4. For Copyright Notices, Defamation Notices and other complaints (but not Pop-up Reports, for which you should see paragraph 19.2 above) filed with us in according to these terms of use:

  • We will promptly acknowledge your Notice or complaint by email and/or via our site’s internal messaging system following receipt.
  • We will promptly withdraw and/or suspend availability of the material on the URL on our site notified to us in the Notice or complaint (as applicable).
  • We will advise the originator of material subject to the Notice or complaint that a Notice or complaint has been filed (and the nature of the Notice or complaint) using the registration details provided to us via our site.
  • If the originator fails to respond within thirty (30) days of such notification, either accepting or refuting the Notice or complaint (with evidence), the Notice or complaint will be taken as upheld and the material will be permanently withdrawn from availability on the specific location on our site notified to us in the Notice or complaint.
  • Material that is subject to a Notice or complaint will not be made available on our site again unless and until the originator has proven to our satisfaction that it does not breach any law and/or does not breach these terms of use (as applicable).
  • In addition to withdrawing and/or suspending material subject to a Notice or complaint we reserve the right in our absolute discretion to take such action as we deem appropriate which may include removing such material and/or disabling or removing or reassigning accounts, usernames and passwords and/or putting in place technical and/or legal steps to prevent users from using our site and/or interacting with lightelegance.co.za in any way.
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17.5. You must not raise false complaints or make false claims. Misuse of any dispute resolution process may result in action as we deem appropriate in our absolute discretion which may include the suspension of your user account and/or legal consequences.

18. GENERAL

18.1. The views expressed on our site by users and/or any other third party do not represent our views or values.

18.2. The terms of use make up the entire agreement between you and us and supersede any prior agreements.

18.3. If any of the provisions of these terms of use are held to be invalid, void or unenforceable, the remaining provisions will remain in full force and effect.

18.4. Nothing in these terms of use shall be deemed or interpreted to limit or affect any other legal and/or statutory rights that you may have.

18.5. You will not transfer any of your rights or obligations under these terms of use to anyone else without our consent.

18.6. All our rights and obligations under these terms of use are freely assignable by us in connection with any merger, acquisition, or sale of assets, or by operation of law or otherwise.

18.7. Subject to any applicable law, all disputes between you and us shall only be resolved on an individual basis and you shall not have the right to bring any claim against us as a plaintiff or a member of a class, consolidated or representative action (or any other legal proceedings conducted by a group or by representatives on behalf of others).

18.8. You warrant to us that you are not a minor (i.e. that you are not under the age of eighteen (18) years old).

18.9. We may at our absolute discretion from time to time compensate (whether via financial payments or otherwise) certain users of our site in order to encourage and/or reward certain uses of our site and/or certain User Content.

19. APPLICABLE LAW

These terms of use, their subject matter and their formation are governed by South African law. You and we both agree that the courts of South Africa shall have exclusive jurisdiction.

20. CONTACT US

For general enquiries, please contact: info@lightelegance.co.za

For help with technical issues, please contact: info@lightelegance.co.za